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The ERP Revolution: Surviving vs. Thriving (2000)

Ross, Jeanne W. ; Vitale, Michael R.

Springer

Information systems frontiers 2 (2000), S. 233-241

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ISSN: 1572-9419

Keywords: business value ; critical success factors ; ERP systems ; implementation

Source: Springer Online Journal Archives 1860-2000

Topics: Computer Science

Notes: Abstract This paper presents preliminary findings from a research project that examined how firms are generating business value from their investments in enterprise resource planning (ERP) systems. The research, which was done jointly with Benchmarking Partners, describes the stages of ERP implementation, the obstacles that firms encountered in generating benefits from the systems, and some critical success factors for getting business value from the implementation of an ERP system in business.

Type of Medium: Electronic Resource

URL: http://dx.doi.org/10.1023/A:1026500224101

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