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  • 1
    Electronic Resource
    Electronic Resource
    Springer
    Requirements engineering 1 (1996), S. 4-26 
    ISSN: 1432-010X
    Keywords: User participation ; Contingency theory ; Empirieal study ; Uncertainty ; Requirements engineering success
    Source: Springer Online Journal Archives 1860-2000
    Topics: Computer Science
    Notes: Abstract In the development of information systems, user participation in the requirements engineering (RE) process is hypothesised to be necessary for RE success. In this paper we develop a theoretical model which predicts that the interaction between user participation in the RE process and uncertainty has an impact on RE success. This theory is empirically tested using survey data. We develop instruments to measure user participation and uncertainty. An existing instrument for measuring RE success was used. This instrument covers two dimensions of RE success: (a) the quality of RE service, and (b) the quality of RE products. The results, indicate that as uncertainty increases, greater user participation alleviates the negative influence of uncertainty on the quality of RE service, and that as uncertainty decreases, the beneficial effects on the quality of RE service of increasing user participation diminish. Furthermore, we did not find that the interaction between user participation and uncertainty had an impact on the quality of RE products. Based on these results, we make recommendations for managing user participation in the RE process, and provide directions for future research.
    Type of Medium: Electronic Resource
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  • 2
    ISSN: 1573-7616
    Source: Springer Online Journal Archives 1860-2000
    Topics: Computer Science
    Type of Medium: Electronic Resource
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  • 3
    Electronic Resource
    Electronic Resource
    Springer
    Empirical software engineering 3 (1998), S. 179-201 
    ISSN: 1573-7616
    Keywords: process assessment ; measurement reliability ; internal consistency ; organizational maturity ; process capability
    Source: Springer Online Journal Archives 1860-2000
    Topics: Computer Science
    Notes: Abstract This paper presents the results of an empirical evaluation of the reliability of two commonly used assessment instruments: the 1987 SEI Maturity Questionnaire and the SPICE v1 capability dimension. The type of reliability that was evaluated is internal consistency. A study of the internal consistency of the 1987 questionnaire was only briefly mentioned in a 1991 article, and the internal consistency of the SPICE v1 capability dimension has not been evaluated thus far. We used two different data sets to evaluate the internal consistency of each instrument. Our results indicate that both assessment instruments are very reliable and also have similar reliability levels. The results are encouraging for users of assessment instruments, and provide a baseline with which to compare subsequent versions of these instruments.
    Type of Medium: Electronic Resource
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  • 4
    Electronic Resource
    Electronic Resource
    Springer
    Empirical software engineering 4 (1999), S. 113-133 
    ISSN: 1573-7616
    Keywords: Process assessment ; Inter-rater agreement ; ISO/IEC 15504 ; reliability
    Source: Springer Online Journal Archives 1860-2000
    Topics: Computer Science
    Notes: Abstract Software process assessments are by now a prevalent tool for process improvement and contract risk assessment in the software industry. Given that scores are assigned to processes during an assessment, a process assessment can be considered a subjective measurement procedure. As with any subjective measurement procedure, the reliability of process assessments has important implications on the utility of assessment scores, and therefore the reliability of assessments can be taken as a criterion for evaluating an assessment's quality. The particular type of reliability of interest in this paper is interrater agreement. Thus far, empirical evaluations of the interrater agreement of assessments have used Cohen's Kappa coefficient. Once a Kappa value has been derived, the next question is “how good is it?” Benchmarks for interpreting the obtained values of Kappa are available from the social sciences and medical literature. However, the applicability of these benchmarks to the software process assessment context is not obvious. In this paper we develop a benchmark for interpreting Kappa values using data from ratings of 70 process instances collected from assessments of 19 different projects in 7 different organizations in Europe during the SPICE Trials (this is an international effort to empirically evaluate the emerging ISO/IEC 15504 International Standard for Software Process Assessment). The benchmark indicates that Kappa values below 0.45 are poor, and values above 0.62 constitute substantial agreement and should be the minimum aimed for. This benchmark can be used to decide how good an assessment's reliability is.
    Type of Medium: Electronic Resource
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  • 5
    Electronic Resource
    Electronic Resource
    Springer
    Empirical software engineering 1 (1996), S. 61-88 
    ISSN: 1573-7616
    Keywords: Measurement theory ; Software measurement ; Data analysis ; Quantitative model building
    Source: Springer Online Journal Archives 1860-2000
    Topics: Computer Science
    Notes: Abstract Elements of measurement theory have recently been introduced into the software engineering discipline. It has been suggested that these elements should serve as the basis for developing, reasoning about, and applying measures. For example, it has been suggested that software complexity measures should be additive, that measures fall into a number of distinct types (i.e., levels of measurement: nominal, ordinal, interval, and ratio), that certain statistical techniques are not appropriate for certain types of measures (e.g., parametric statistics for less-than-interval measures), and that certain transformations are not permissible for certain types of measures (e.g., non-linear transformations for interval measures). In this paper we argue that, inspite of the importance of measurement theory, and in the context of software engineering, many of these prescriptions and proscriptions are either premature or, if strictly applied, would represent a substantial hindrance to the progress of empirical research in software engineering. This argument is based partially on studies that have been conducted by behavioral scientists and by statisticians over the last five decades. We also present a pragmatic approach to the application of measurement theory in software engineering. While following our approach may lead to violations of the strict prescriptions and proscriptions of measurement theory, we demonstrate that in practical terms these violations would have diminished consequences, especially when compared to the advantages afforded to the practicing researcher.
    Type of Medium: Electronic Resource
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  • 6
    Book
    Book
    Los Alamitos, Calif. [u.a.] :IEEE Computer Society,
    Title: Elements of software process assessment and improvement /
    Contributer: Emam, Khaled El , Madhavji, Nazim H.
    Publisher: Los Alamitos, Calif. [u.a.] :IEEE Computer Society,
    Year of publication: 1999
    Pages: XIII, 384 S.
    ISBN: 0-8186-8523-9
    Type of Medium: Book
    Language: English
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