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  • 1
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    Business process management journal 7 (2001), S. 33-50 
    ISSN: 1355-2503
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This article presents the design and application of a Modified Sociotechnical Systems (MoSTS) methodology for holistic analysis of complex technical processes. Successes and failures of process redesign initiatives have demonstrated the strong influence of human elements on outcomes. (Sociotechnical Systems) STS provides a foundation for structured analysis and redesign of complex processes which emphasizes human aspects in process redesign. The MoSTS methodology is developed from STS research and practice and applied to analyze a complex technical process in the research and development sector. MoSTS is shown to be an effective methodology to facilitate analysis for process redesign, particularly where human influences may have a significant impact on success. The article concludes with limitations and implications for process analysis based on the MoSTS methodology application.
    Type of Medium: Electronic Resource
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    The @journal of management development 20 (2001), S. 772-784 
    ISSN: 0262-1711
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper introduces a systems-based framework to facilitate structured analysis of complex issues. The framework was created out of a management development effort with the primary emphasis on development of systems problem-solving skills through analysis of complex operational issues. Drawing from systems science, the strength of the approach rests inthe holistic analysis of structure, relationships, and emergent dynamics of problematic situations. The fundamental systems principles underpinning the approach are developed to provide an essential "systems background" as a foundation for the framework. The utility of the framework is discussed with respect toresults from an application in an organizational setting. The paper concludes with a discussion of the implications and limitations of the framework for development of systemic thinking and complex problem analysis.
    Type of Medium: Electronic Resource
    Library Location Call Number Volume/Issue/Year Availability
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