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  • 1
    Electronic Resource
    Electronic Resource
    [S.l.] : Emerald
    Asia Pacific journal of marketing and logistics 16 (2004), S. 37-67 
    ISSN: 1355-5855
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Previous research in the area of distributor performance proposed different scales, mostly in western, developed country context. These studies also lacked the consideration of dynamic interaction between variables, which determine the distributor's performance. This paper proposes a composite Distributor Performance Index (DPI) to evaluate distributors' performance based on at the "Enables" and "Results", taking a system dynamics approach. The model results have been discussed and validated, in business marketing channel. The context of this study is India, an emerging market.
    Type of Medium: Electronic Resource
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  • 2
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of physical distribution and logistics management 33 (2003), S. 582-606 
    ISSN: 0960-0035
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Increasing uncertainty of supply networks, globalization of businesses, proliferation of product variety and shortening of product life cycles have forced Indian organizations to look beyond their four walls for collaboration with supply chain partners. With a gross domestic product (GDP) of over US$474.3 biilion, the Indian industry spends 14 percent of its GDP on logistics. Considering this scenario, it is necessary to study the supply chain practices being followed by the Indian industry and to suggest areas for improving the same. This paper is based on a joint survey, covering 156 organizations, carried out by Management Development Institute, Gurgaon and KPMG India. The paper primarily focuses on the status of four major supply chain dimensions. The paper recommends that the Indian industry should align supply chain strategy with business strategy, streamline processes for supply chain integration, form partnerships for minimizing inventory and focus on infrastructure and technology deployment to build a India-specific supply chain.
    Type of Medium: Electronic Resource
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  • 3
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    The @international journal of productivity and performance management 52 (2003), S. 76-83 
    ISSN: 1741-0401
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: As global markets grow increasingly efficient, competition no longer takes place between individual businesses, but between entire supply chains. Collaboration can provide the competitive edge that enables all the business partners in a supply chain to prevail and grow. This paper presents a framework for customer-supplier collaboration that facilitates effective and efficient supply chain operation. The paper reveals that the level of involvement of customers and suppliers differs across different supply chain processes and also across different sectors. While the involvement of customers is high in demand management and product development, the involvement of suppliers is high in transportation and inventory management processes. The paper also reveals that about 50 percent of the organizations surveyed indicate that suppliers and customers have little or virtually no role in the demand management, inventory management, and product development processes.
    Type of Medium: Electronic Resource
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  • 4
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    The @international journal of productivity and performance management 51 (2002), S. 364-373 
    ISSN: 1741-0401
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Though there has been steady growth in the automobile sector in India, India is still a player of little consequence in global auto production. Despite total quality management (TQM) playing an increasingly important role in the survival and growth of companies in the automobile sector, the dynamic interactions among its subsystems have not received due attention in the literature. Based on the Malcolm Baldrige National Quality Award model, this paper develops causal relationships among the different variables that represent "enablers" and "results" - operating within 44 identified feedback loops. Of these loops, 33 are positive and 11 are negative. The resulting causal loop diagram provides an insight into understanding the dynamic interactions among TQM subsystems which helps identify proactive action in implementing the TQM philosophy.
    Type of Medium: Electronic Resource
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  • 5
    Electronic Resource
    Electronic Resource
    Bradford : Emerald
    The @international journal of productivity and performance management 52 (2003), S. 94-101 
    ISSN: 1741-0401
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Despite total quality management (TQM) playing an important role in the survival and growth of the Indian automobile sector, India is still a player of little consequence in the global automobile production market. The paper identifies various dynamic interactions among the sub systems of TQM. The implications of these interactions have been captured using system dynamics modeling, which is based on causal relationship among different variables that constitute enablers and results. The model results have been discussed and validated based on a case study.
    Type of Medium: Electronic Resource
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  • 6
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    Industrial management & data systems 103 (2003), S. 97-110 
    ISSN: 0263-5577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Economics
    Notes: The thrust of this paper is to develop a comprehensive software selection criterion and view information technology related issues in supply chain management. This paper furnishes implicit details of decision support systems, software solutions and factors associated with selection of IT applications for supply chain management. It entails the components of decision support systems and evolution of supply chain management softwares. A brief discussion of the functioning of various modules of the supply chain package is presented. This paper also proposes the use of percentage based weighted Tree in order to choose appropriate supply chain solution(s).
    Type of Medium: Electronic Resource
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  • 7
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    Industrial management & data systems 103 (2003), S. 553-563 
    ISSN: 0263-5577
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Computer Science , Economics
    Notes: The popularity of supply chain partnerships has exploded over the past few years with an increasing interest in the role of trust in facilitating the relationship. There has been a noticeable increase in the last quarter of the twentieth century of the importance of trust in partnerships and alliances in management literature. This paper deals with the nature and crucial role played by trust in long-term relationships and tries to integrate a number of different perspectives to develop a framework along with three issues: ways the term "trust" is used, factors leading to trusting behaviour in the customer-supplier relationship, and the effect of trust on the behaviour of a customer and a supplier. The paper presents some insights for supply chain managers from which they can examine their own partner relationships and provides supply chain managers with an in-depth analysis of how to manage their supply chain relationships.
    Type of Medium: Electronic Resource
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  • 8
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of quality & reliability management 21 (2004), S. 518-544 
    ISSN: 0265-671X
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: For the survival and growth of an organization, it is important to understand the transition phases of different market scenarios. During the transition from one market scenario to another, effective strategic planning is needed to manage the performance of the organizations. The paper models different market scenarios leading to excellent and poor performance of the organizations. Policy experimentations have been conducted using system dynamics methodology. The results indicate that there is no quick fix to achieve the TQM maturity level. To sustain TQM maturity level, it is extremely important to handle the transition phases of different market scenarios effectively.
    Type of Medium: Electronic Resource
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  • 9
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    Supply chain management 8 (2003), S. 93-106 
    ISSN: 1359-8546
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: With close to 22 percent of aggregate industry sales tied up in inventories in the entire supply chain network, what is it that ails Indian industry? Is it the way Indian supply chains are configured - their orientation to processes to streamline business activities; their fusion of information technology to speed up business transactions; their approach to supply chain strategy to improve bottom line results - that has restricted them from achieving global standards? The article, based on a recently concluded nationwide study titled "Supply chain management practices in Indian Industry: 2000", throws up glaring facts about the current architecture of supply chains in India. The article concludes that though some Indian organizations are moving fast towards improving supply chain efficiencies, most of them are still far from realising its effect on business performance.
    Type of Medium: Electronic Resource
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