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  • 1
    Electronic Resource
    Electronic Resource
    Customer-supplier relations and the diffusion of employee relations changes (1996)
    Bradford : Emerald
    Employee relations 18 (1996), S. 9-19 
    Details
    ISSN: 0142-5455
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Describes the utility of supply chain partnerships as a mechanism for the diffusion of change in employee relations. Uses case study and survey evidence to explain the means by which this can be achieved. Examines data relating to both customer and supplier organizations in the manufacturing sector. Concludes that the customer-supplier relationship can act as an agent of change in human resource management, particularly as they do not need to be artificially created, and can reach "peripheral" as well as "core" firms. Suggests that the local economic development agencies may be able to encourage the formation of networks of organizations in a particular industry and promote the spread of innovations in employee relations in this way.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/01425459610110209
    Library Location Call Number Volume/Issue/Year Availability
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    Paper (German National Licenses)
    Fulltext
  • 2
    Electronic Resource
    Electronic Resource
    Human Resources and Total Quality Management:: Some Case Study Evidence (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 7-13 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: The growing interest in total quality management programmes iswell-known, although there is some concern that such programmes have, inpractice, paid only limited attention to human resource managementissues. Uses the findings of a primary case study and two secondary casestudies to examine this particular proposition. The basic findingsindicate that both the introduction and the operation of total qualitymanagement programmes require a consistent management approach, withparticular effort being given to making complementary changes in relatedhuman resource management practices.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410056166
    Library Location Call Number Volume/Issue/Year Availability
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    Paper (German National Licenses)
    Fulltext
  • 3
    Electronic Resource
    Electronic Resource
    TQM, Customer/Supplier Relations and Human Resource Management (1994)
    Bradford : Emerald
    Training for quality 2 (1994), S. 22-26 
    Details
    ISSN: 0968-4875
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: Examines a Japanese-owned customer organization in Britain which hasadopted Kaizen (continuous improvement) programmes in order to discoverwhat effect this has had on the internal organization of its suppliers.With a particular interest in HRM and workforce training, uses aquestionnaire and case studies to illuminate the changes made insupplier organizations and the mechanisms which support thesedevelopments. The evidence suggests that 63 per cent of supplierorganizations studied have made changes, with the leading changes beingmade in the areas of quality management and workforce training as theyhave become more open to examination by the customer organization andwith the increased emphasis on quality. Concludes that increasingadoption of Kaizen or TQM by customer organizations has implications forpersonnel and HRM functions in supplier organizations, and that thetraditionally self-contained boundaries of companies will become lessrigid.
    Type of Medium: Electronic Resource
    URL: http://dx.doi.org/10.1108/09684879410064356
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
    Paper (German National Licenses)
    Fulltext
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