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  • Electronic Resource  (2)
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  • Electronic Resource  (2)
  • Book  (1)
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  • 1
    Electronic Resource
    Electronic Resource
    London : Emerald
    Performance measurement and metrics 1 (2000), S. 157-164 
    ISSN: 1467-8047
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Information Science and Librarianship
    Notes: Cost-efficient, up-to-date information provision to meet demand is a prerequisite to the achievement of qualitative teaching and research. Academic libraries are the leading providers in this field. The controlling of their service provision can be effectively supported by the balanced scorecard performance indicator system. The balancedscorecard contains exclusive evaluations significant to strategy, integrated in a set of perspectives of equal value users, finance, business processes, potentials to produce a balanced overall assessment of the library. The efficiency of academic information provision becomes transparent with the help of the balanced scorecard and also open to regulation, which focuses on strategy.
    Type of Medium: Electronic Resource
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    Electronic Resource
    Electronic Resource
    London : Emerald
    Performance measurement and metrics 1 (2000), S. 99-114 
    ISSN: 1467-8047
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Information Science and Librarianship
    Notes: In the context of the introduction of global budgeting, business management methods of control are gaining increasing importance in the academic sphere. Cost bearers are expecting from the universities a significant increase in the cost transparency of ser-vice provision particularly in the structuring of a university cost accounting system. For the field of academic libraries the German Research Association has initiated the project 'Cost Management for Academic Libraries'. The aim of the project is to develop a method of cost management appropriate to the financial management frame-work of public sector provision for academic libraries. This contribution outlines the steps in the structuring of a method of cost controlling in the provision of academic literature and information worked out in the project. Because of the particular nature of the service and product provided by the library services, activity-based cost man-agement represents the most suitable method of control for libraries and other central facilities and can be used in particular to identify possibilities of cost reduction and to achieve optimum efficiency.
    Type of Medium: Electronic Resource
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
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