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  • 1
    Electronic Resource
    Electronic Resource
    Bingley : Emerald
    International journal of retail and distribution management 31 (2003), S. 549-560 
    ISSN: 0959-0552
    Source: Emerald Fulltext Archive Database 1994-2005
    Topics: Economics
    Notes: This paper analyses the efficiency of individual retail stores belonging to a Portuguese multi-market hypermarket retailing chain, employing data envelopment analysis (DEA). The use of DEA for the analysis of intra-chain comparative store efficiency can be of value in examining the competitiveness of the chain as a whole. Competitiveness should be based on benchmarking the retail outlets which compose the chain. We conclude from our research that some outlets are at the frontier of best practice, while others are inefficient. Managerial implications arising from the study are considered.
    Type of Medium: Electronic Resource
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