ISSN:
0968-4875
Source:
Emerald Fulltext Archive Database 1994-2005
Topics:
Economics
Notes:
Examines a Japanese-owned customer organization in Britain which hasadopted Kaizen (continuous improvement) programmes in order to discoverwhat effect this has had on the internal organization of its suppliers.With a particular interest in HRM and workforce training, uses aquestionnaire and case studies to illuminate the changes made insupplier organizations and the mechanisms which support thesedevelopments. The evidence suggests that 63 per cent of supplierorganizations studied have made changes, with the leading changes beingmade in the areas of quality management and workforce training as theyhave become more open to examination by the customer organization andwith the increased emphasis on quality. Concludes that increasingadoption of Kaizen or TQM by customer organizations has implications forpersonnel and HRM functions in supplier organizations, and that thetraditionally self-contained boundaries of companies will become lessrigid.
Type of Medium:
Electronic Resource
URL:
http://dx.doi.org/10.1108/09684879410064356
